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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rita Gomez

Rita Gomez

September 6, 2024

5  out of  5
rating by Rita Gomez
"Mi experiencia satisfactoria buena atención y me aclaran todas mis dudas muy buena la atencion"
We responded:
"Hola Rita! ¡Aprecio sus comentarios! Estamos muy contentos de haber podido ayudarle y me alegro que hayamos podido responder a sus preguntas. ¡No dude en llamarnos si tiene alguna otra pregunta o inquietud! - Llyrena"
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Alexis Labrada

August 2, 2024

5  out of  5
rating by Alexis Labrada
"Realmente es una agencia con un equipo de trabajo muy profesional, en lo personal me siento muy satisfecho en pertenecer a este equipo"
We responded:
"Hola Alexis! Nos alegra mucho saber que te sientes satisfecho con nuestro equipo de trabajo en la agencia. Nos enorgullece contar con un equipo profesional y comprometido. Agradecemos tu confianza y estamos aquí para ayudarte en lo que necesites. ¡Gracias nuevamente por tu apoyo! "
Profile photo of Pete

Pete

July 18, 2024

5  out of  5
rating by Pete
"They have a great team. Always pleasant and very helpful."
We responded:
"Pete, thank you for such positive review! We are thrilled to hear that our team has been pleasant and helpful during your interactions with us. We strive to provide excellent service and it's great to know that we have met your expectations. If there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your support!"
Profile photo of Kathy Cohen

Kathy Cohen

July 15, 2024

5  out of  5
rating by Kathy Cohen
"Good customer service and all my questions were answered"
We responded:
"Kathy, thank you for leaving us a 5-star review! We are delighted to hear we were able to answer all your questions. Providing excellent service and addressing customer inquiries is always our priority. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your support!"
Profile photo of gabriela rios

gabriela rios

June 26, 2024

5  out of  5
rating by gabriela rios
"Tengo mi Aseguranza de carros en esta oficina Muy contenta con el servicio muy atentos y muy amables todo el personal"
Profile photo of Maria Hernandez

Maria Hernandez

June 25, 2024

5  out of  5
rating by Maria Hernandez
"Everytime I talk to someone they are always so helpful!"
We responded:
"Maria, thank you for taking the time to leave such a positive review! We are thrilled to hear that our team has consistently provided helpful assistance. We strive to ensure that every interaction with our team is both informative and pleasant. If there's anything else we can assist you with, please don't hesitate to reach out."
Profile photo of Ruperto Padilla

Ruperto Padilla

June 13, 2024

5  out of  5
rating by Ruperto Padilla
"The best service ever . Very polite and explain everything clear.. the price is the best on all agencies..great service"
We responded:
"Thank you for taking the time to share your positive experience with our agency. We are very happy to hear you received exceptional service, and that we were able to answer all of your questions to your satisfaction. If you have any additional questions or need further assistance, please let us know!We are always happy to assist! "
Profile photo of Jorge Garcia

Jorge Garcia

May 18, 2024

1  out of  5
rating by Jorge Garcia
"Doing business with this company for about 2 years, I received a voice mail 2 weeks ago explaining company made the decision not to renew my policy, due to road assistance and windshield claims. By law I should receive a cancelation letter 60 days prior not just 2 weeks due to my last day of coverage is going to be on 02/19/24. Company just want that customers pay for insurance but If you use it, you are done with them, in other words, they care just about money, potentially this is happening just to Hispanic people, ( discrimination)."
We responded:
"Jorge, I appreciate you taking the time to share your concerns regarding the non-renewal of your auto insurance policies. I understand that this can be a frustrating situation, and I apologize if you feel that the decision was unfair. Our records indicate the company mailed out two separate letters -one for each one of your vehicles- on December 15th 2023 to let you know about the non-renewal decision. On those letters you were encouraged to find insurance by Feb 20th 2024. Our office also reached out to you to remind you of the decision already communicated in writing. Non-renewals of insurance policies are typically based on a variety of factors, including but not limited to claims history, driving record, and changes in risk assessment. Our non-renewal decisions are made in accordance with our underwriting guidelines and industry standards."
Profile photo of Alexis garcia perez

Alexis garcia perez

April 30, 2024

5  out of  5
rating by Alexis garcia perez
"The customer service was amazing! Edgar, helped me out with the entire process and made it seamless."
We responded:
"Thank you for your positive feedback! We're thrilled to hear that Edgar provided you with exceptional customer service and made your experience seamless. We'll make sure to pass along your kind words to Edgar and our team. If you have any further questions or need assistance in the future, feel free to reach out."
Profile photo of laura velazquez

laura velazquez

April 25, 2024

5  out of  5
rating by laura velazquez
"Edith was super helpful on my needs and she did everything right again"
We responded:
"Laura, thank you for your positive review and for recognizing the efforts of our team member. We appreciate your kind words and are glad to hear that we could assist you. Please don't hesitate to reach out if you have any further questions or need any more information. We're here to help!"
Profile photo of Anabel Garcia

Anabel Garcia

April 8, 2024

4  out of  5
rating by Anabel Garcia
""Very helpful and knowledgeable. Always ready to answer all my questions."
We responded:
"Anabel, thank you for your kind review! I'm glad to hear that we've been helpful and knowledgeable in assisting you. It's our goal to provide prompt and accurate answers to all our customers. If there's anything else you need help with, please don't hesitate to ask."
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Ivan

February 22, 2024

5  out of  5
rating by Ivan
"Great service!! Edith was so helpful"
We responded:
"Ivan, thank you for your positive feedback! We're thrilled to hear that Edith provided excellent service and was helpful. If you have any more questions or need further assistance, feel free to reach out. We're here to help! "
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Melissa Escalante

January 17, 2024

1  out of  5
rating by Melissa Escalante
"Watch out people! This is the worst insurance agency I’ve ever been to! They are very unprofessional and they don’t care about securing your properties, all they care about is how to get more clients and money."
We responded:
"Melissa, thank you for taking the time to share your feedback. We are sorry to hear about your negative experience and would like to address your concerns personally. Unfortunately, we couldn't find any information in our system regarding any quotes, policies or claims under your name so we kindly request that you reach out to us directly at 602-368-9102 so that we can better understand the situation and work towards finding a resolution. We value your feedback and want to ensure your satisfaction. We look forward to speaking with you."
Profile photo of Eunice Madrid

Eunice Madrid

December 19, 2023

5  out of  5
rating by Eunice Madrid
"Thank you Edith for all your help and making it easy for us!"
We responded:
"Eunice, thank you for your 5-star review! We are thrilled to hear that Edith made things easy for you. Providing a seamless and hassle-free experience is very important to us. We appreciate your feedback and look forward to continuing to make things easy for you in the future."
Profile photo of Concepcion Hernandez

Concepcion Hernandez

November 29, 2023

5  out of  5
rating by Concepcion Hernandez
"I was helped my Edith, she was very courteous and professional. The process was very quick and smooth. Edith answered all my questions and was very informative."
We responded:
"Concepcion, thank you so much for your positive review and for recognizing the exceptional service provided by Edith. We take great pride in having such dedicated team members who consistently deliver excellent service. Your kind words will be shared with Edith and the rest of our team. We truly appreciate your feedback and look forward to continuing serving you in the future."
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Daniel Martinez

October 6, 2023

5  out of  5
rating by Daniel Martinez
"Agent angel Very professional Big smile and very knowledgeable Customer service was awesome Keep up the good work"
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Patrick Kroger

August 18, 2023

5  out of  5
rating by Patrick Kroger
"Professional Staff. Very friendly and helpful. Always taking care of business. Like a Good Neighbor, State Farm is There 😜😜😜"
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Claudia Vega

July 26, 2023

5  out of  5
rating by Claudia Vega
"Always so helpful and very knowledgeable about there products."
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abd al

July 3, 2023

5  out of  5
rating by abd al
"It's good service."
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Wilmer Ayala

May 31, 2023

5  out of  5
rating by Wilmer Ayala
"My agent is cool and helpful 💯🫡 response time is amazing!"
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Andrew Reiterp

May 24, 2023

5  out of  5
rating by Andrew Reiterp
"Very helpful and great deal on insurance was extremely satisfied"
Profile photo of Leylimar Villegas

Leylimar Villegas

May 11, 2023

5  out of  5
rating by Leylimar Villegas
"Always help me with what I need to get done when I call! They are very friendly, have great prices, & awesome customer service!"
Profile photo of Heriberto Verdugo

Heriberto Verdugo

April 27, 2023

5  out of  5
rating by Heriberto Verdugo
"Buenos precios ,muy amables, respetuosos y buen servicio al cliente"
Profile photo of Loureyma Sierra

Loureyma Sierra

April 18, 2023

5  out of  5
rating by Loureyma Sierra
"I have been with State Farm - llyrena for over 5 yrs. They have excellent agents excellent in service. Plus they are bilingual!!"
We responded:
"Loureyma, thank you for taking the time to share your experience with our office for over 5 years. We strive to provide excellent service to our customers every time. Thank you for trust!"
Profile photo of Ana Afonso de León

Ana Afonso de León

April 5, 2023

5  out of  5
rating by Ana Afonso de León
"Ofrecen muy buenos seguros por precios muy buenos también. Excelente atención, local limpio y agradable. Lo recomiendo"
We responded:
"Ana, nos contenta mucho escuchar que su experiencia con nuestra agencia ha sido excelente. Nuestro equipo se esfuerza cada dia por prestar un servicio de impecable calidad a cada uno de nuestros clientes. Gracias por su confianza y permitirnos atender sus necesidades de seguro."